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Recycling: A Cornerstone of The Repair Industry
Published April 17, 2022

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In 2020, the United Nations found that 53.6 million metric tons of electronic waste (or e-waste) was disposed of in that year alone, which was a 21 percent increase in five years. In 2021, e-waste continued to grow, with the Waste Electrical and...

Industry Update: COVID Lockdowns Lifted in China
Published March 17, 2022

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Update: 3/21/2022Lockdowns in Shenzhen and Dongguan, China, have been lifted after a week of COVID-related closures. This was part of China's zero-tolerance policy to lessen the spread of the virus. The electronics market and many mobile repair part...
In May of 2018, the industry was introduced to the first iPhone X Aftermarket LCD. With the release of the iPhone XS series, iPhone 11 Pro series, 12 series, and iPhone 13 series — Apple OLEDs have been raved and reviewed as...

Global Chip Shortage Update: January 2022
Published January 05, 2022

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We’ve been keeping an eye on the chip shortage all year long, and while things haven’t been moving all that quickly, it doesn’t mean that things haven’t been moving at all. If you Google “chip shortage”, you’re sure to find a number of...
The holiday season is in full swing and as people are out shopping for their friends and family, it’s the perfect opportunity to push products that they can buy as Christmas gifts! Here’s what to display in your front-of house this holiday...

Holiday Store Prep: Optimizing Accessory Attachments
Published November 22, 2021

Read More Business Development
Your Display Area Matters More Than You ThinkPut yourself in your customer’s shoes. When you walk into your repair store and over to your accessories, how do you feel? When we decide to visit a store, we go to one that either interests us, has a...
Since the release of the iPhone 13 series, the repair community has had many questions around the displays. While repercussions of a display replacement is vital information to know, and one we’re keeping our eye on, it’s not the only quirk...
The iPhone 13 series is officially on the market, meaning it’s only a matter of time before customers are entering your repair shop asking for a fix, if they haven’t yet. While we all have our opinions about the latest addition to the iPhone...
Communicating well with your customers can make or break your business. Not only is it vital for high quality customer service, if done well, it can raise your bottom line significantly. Considering upselling products can boost revenue by 10-30%,...