Frequently Asked

Questions

If you are unable to find your answer here, please feel free to reach out to your sales representative, or call the main line at 616-551-2286

Have Questions About the Temporary Pause on Ordering?

Where can I order replacement parts while your e-commerce platform is temporarily disabled?

Do I need to be a business to order parts from MobileSentrix?

What are MobileSentrix’s shipping cutoffs and return policies?

You can view all of MobileSentrix’s shipping information here. MobileSentrix provides a range of shipping options, both domestically and internationally.

As for their return policy, you can find all of the information you need here.

If I have a return to make, can I still do that through my Mobile Defenders account?

Beginning Dec. 1st, all returns of Mobile Defenders product should be made on mobilesentrix.com. Already have an account? Log in and create an RMA, choosing a product similar to the Mobile Defenders product you're returning. Never ordered from MobileSentrix? Simply create an account by clicking here. Need help? Click the chat button in the bottom right corner, email us at [email protected], or give us a call at (616) 551-2286.

Frequently Asked

Questions

Have Questions About the Temporary Pause on Ordering?

Where can I order replacement parts while your e-commerce platform is temporarily disabled?

Do I need to be a business to order parts from MobileSentrix?

What are MobileSentrix’s shipping cutoffs and return policies?

If I have a return to make, can I still do that through my Mobile Defenders account?

Can I call the Mobile Defenders customer service line for MobileSentrix questions?

What will happen to the internal credit on my Mobile Defenders account?

When will Mobile Defenders be back up and running?

Will I be able to access my order history while the e-commerce platform is paused?

Policy

Contact

Ordering Has Been Temporarily Disabled While We Prepare For Exciting Changes Coming Soon. For More Information CLICK HERE

Frequently Asked

Questions

Have Questions About the Temporary Pause on Ordering?

Where can I order replacement parts while your e-commerce platform is temporarily disabled?

Do I need to be a business to order parts from MobileSentrix?

What are MobileSentrix’s shipping cutoffs and return policies?

If I have a return to make, can I still do that through my Mobile Defenders account?

Can I call the Mobile Defenders customer service line for MobileSentrix questions?

What will happen to the internal credit on my Mobile Defenders account?

When will Mobile Defenders be back up and running?

Will I be able to access my order history while the e-commerce platform is paused?

Policy

Contact

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