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Special thanks to Eric Madden, Director of Sales for Mobile Defenders, for writing this featured blog post. Eric has been involved in the repair industry since 2014, and has spoken to thousands of repair shop owners during his tenure. Scaling a...

How to Increase Device Sales in your Repair Store
Published November 07, 2018

Read More Business Development
There is no one-size-fits-all solution to selling devices in your repair store. There are many variables you have to consider when purchasing devices for your customers such as, model, price-point, condition, and more. Without considering your...

Pre-Owned Devices: Deciphering Network Compatibility
Published August 23, 2017

Read More Industry Insights
Choosing which network-associated devices to stock in your store can vary by region, population, and demographic; and carrier capability isn’t always as easy as CDMA or GSM. How can you tell which locked/unlocked devices will work with what...

The Power of Upselling in the Phone Repair Industry
Published February 03, 2017

Read More Business Development
Written by Sales Manager Eric Madden I've heard it time and time again from cell phone repair store owners in every corner of the country, "Eric, I'm 100% focused on repair, and I can't wrap my head around offering anything else." You are...