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True Tone Functionality - What Is it and How To Restore It

True Tone functionality has been a hot topic in the repair industry since it first made it into the build of the iPhone 8. As repair stores began repairing displays with true tone, they quickly realized that after exchanging the display, true tone would no longer function. The most frustrating thing for repair technicians was that customers were forced to make a hard decision of fixing their broken screen but losing the True Tone feature. Luckily, this is now an issue of the past and there are solutions repair stores can utilize to give their customers the best experience.

But, before we get into that, let’s start with the basics.

What is True Tone?

Apple introduced True Tone to the iPhone starting with the iPhone 8 series. It enables a device to intake color information from your surroundings, then adjust the colors of your screen to better fit in that environment. For example, if you’re in a room where the lights around you have a green hue to them (think about those flickering fluorescent ceiling lights in old hallways and schools), your eyes will start to change how you perceive that color to something you’re more used to. Your brain knows that the piece of paper you’re holding, or the wall in front of you, should be pure white instead of green, and it will shift how you perceive the colors in that room to make that wall and paper look white to you instead. But now that your mind has chosen to perceive green as white, when you go to look at something that is actually emitting pure white, it will look very different than the paper and wall in front of you. True Tone will recognize this and adjust the colors on your screen so that the whites are more green like the rest of your environment, and your display matches what your eyes expect to see.

It’s truly a powerful function that we’re sure your customers are keen to keep after you repair their devices. And while that has been difficult in the past, there is a great solution to this problem now.

Enter the R100 Programmer

After a lengthy search by our quality team, testing a number of different programmers that claimed to restore True Tone to all iPhones, we’ve found the R100 Programmer. This device delivered on its promises, and since its introduction to our catalog, sold out incredibly quickly! Luckily, we’ve restocked our supply and they are ready to go for your store. Not only has it been popular because of how well it works, but it’s also very easy to use. Here’s how to restore True Tone functionality to iPhone using the R100 Programmer:

  1. Using any USB-C power source, plug the R100 in and turn the power on.
  2. Following the graphic on the side of the programmer, align your customer’s original display with the outline you see, and plug it into the R100. When connected correctly, you should hear a beep sound.
  3. Hit the “Read” button on your R100. Wait for the programmer to beep again, and the display on the R100 should say “Read Success”.
  4. Without pressing anything, remove the original screen from the programmer.
  5. Now, plug the new screen into the R100. You should hear another beep sound to know that it’s connected correctly.
  6. Press the “Write” button on the programmer. This may take a moment, but will beep again and the display will read “Write Success” when it is finished.

Luke, our Product Quality Technician, recently recorded a video all about the R100 programmer that you can watch below. In this video, Luke also installs the new display into the phone to test the functionality on camera, which is something you won’t want to miss.

If you have any questions on how to use the R100, True Tone, or more, feel free to reach out to us at [email protected]. We’re always happy to help with anything you need.