When your customer walks into your shop looking for a repair, they’re relying on you, as the expert, to provide them with a solution that will have them leaving your store a happy camper. You have the opportunity to not only turn their whole day...
Black Friday is around the corner, but due to COVID-19, it will look a lot different than previous years. The inevitable shift in shopping behavior, although, isn't something new. During Black Friday 2019, online sales in the United States spiked...
COVID-19, the particular strain of coronavirus that has been in the news lately, has quickly turned into a global pandemic since the first cases of the virus popped up in the beginning of the year. With over a thousand confirmed cases in the US...
Special thanks to Eric Madden, Director of Sales for Mobile Defenders, for writing this featured blog post. Eric has been involved in the repair industry since 2014, and has spoken to thousands of repair shop owners during his tenure.
Scaling a...
If your business has been doing well, you may be thinking about expansion - If so, that’s great news! After some market research and goal-setting, you may be well on your way to opening another storefront (or two!). Here are a few tips to keep...
UPDATE 3/2/2020: Check out our first episode of RepairTalk TV above, where we sit down with our CEO Jordan Notenbaum, Director of Sales Eric Madden, and Supplier Development Manager Zach Miller, about the impact that the coronavirus has had...
When a user searches for something like “phone repair near me”, Google displays results based on a number of ranking factors and how relevant each website or link is to what is being searched.
After Google’s ban of third-party tech support...
Do you know what your business’ rating is on Google? Believe it or not, these ratings can not only affect your local SEO rankings, but also the decision-making process of your potential customers! In fact, 90% of consumers read reviews before...